HOW TO ORDER FROM VW BOOKS
Email us with your
Shipping cost - Normal UK delivery (including B.F.P.O.) is by First Class Royal Mail, charges are £3.75 for one item, £5.75 for two or more or for non books items check item description. For delivery outside the UK please see below.
URGENT UK ORDERS can usually be dispatched for next day delivery at an extra cost.
- Send your requirements by email and we will return a PayPal invoice for your payment.
FOREIGN CUSTOMERS (including Eire)
- Send your requirements by email and we will quote the shipping cost. When the order is agreed we will send you a PayPal invoice for your payment.
POSTAGE AND PACKING outside the UK
The cost of overseas postage varies enormously. We therefore suggest the following methods :-
(a) Send us your order, but send no money initially. We will then notify you of the total cost including Air Mail and you can then pay as detailed above; OR
We do not generally use Surface Mail as goods sent this way cannot be insured. If you specifically request Surface Mail, then all goods are sent entirely at your risk.
DESPATCH AND RETURNS. All orders are usually dispatched within 48 hours, often within 24 hours. Orders are mainly sent First Class Post or exceptionally for large orders, Parcel Force.
We do not accept returns except for imperfect or faulty items. These may be returned for exchange. Items that have been damaged in the post will be replaced, but you must keep all packing materials. In all cases you must contact us first before returning items - any items returned without authorisation will not be accepted.